Legal

1. Who we are

Odigo Verve Ltd is a UK-based independent car and EV benefits advisory company. We are the data controller for the personal information collected through this website.

Company registration number: 17468537. Registered in England and Wales. Registered office: 23 Riverside Studios, Amethyst Road, Newcastle upon Tyne, NE4 7YL.

2. What information we collect

We collect personal information when you voluntarily provide it to us through our contact forms. Depending on which form you use, this may include:

Employer enquiry form

• Your name and job title
• Company name and size
• Email address and phone number
• Your area of interest and any additional information you choose to share

Individual enquiry form

• Your name and email address
• Phone number (if provided)
• Employment status and area of interest
• Any additional information you choose to share

Website usage data

We may also collect non-personal technical data about how you use our website, including browser type, pages visited, and time spent on the site. This data is used only to improve the website and is not linked to your identity.

3. How we use your information

We use the information you provide to:

• Respond to your enquiry and provide the advisory services you have requested
• Follow up on conversations we have had with you
• Send you relevant information about our services where you have asked us to
• Improve our website and services
• Comply with our legal obligations

We will never use your information for automated decision-making or profiling.

4. Legal basis for processing

Under UK GDPR, we process your personal data on the following legal bases:

• Consent — where you have actively submitted a contact form and agreed to us contacting you
• Legitimate interests — to respond to enquiries you have made and to conduct our business as an advisory company
• Legal obligation — where we are required to retain or process data to comply with UK law

5. How long we keep your data

We retain your personal information only for as long as is necessary to fulfil the purpose for which it was collected, or as required by law.

• Enquiry data is retained for up to 3 years from the date of last contact
• Client records where a service has been provided may be retained for up to 7 years for legal and accounting purposes
• Website usage data is anonymised and retained in aggregate form only

6. Who we share your data with

We do not sell, rent, or trade your personal information. We may share your data with:

• Our email and CRM providers — who process data on our behalf under data processing agreements
• Professional advisors — such as accountants or lawyers where legally required
• Regulatory or legal authorities — where required to do so by law

Where we introduce you to a car dealer, leasing company, or finance provider as part of our advisory service, we will always seek your explicit consent before sharing your details with any third party.

7. Cookies

Our website uses cookies to improve your browsing experience. A cookie is a small text file placed on your device. We use:

• Essential cookies — required for the website to function correctly
• Analytics cookies — to understand how visitors use our site (anonymised data only)

You can control cookies through your browser settings. Disabling cookies may affect some functionality of our website.

8. Your rights

Under UK GDPR, you have the following rights regarding your personal data:

• Right of access — to request a copy of the data we hold about you
• Right to rectification — to ask us to correct inaccurate data
• Right to erasure — to ask us to delete your data where there is no lawful reason to retain it
• Right to restrict processing — to ask us to limit how we use your data
• Right to data portability — to receive your data in a structured, machine-readable format
• Right to object — to object to processing based on legitimate interests

To exercise any of these rights, please contact us at hello@odigoverve.com. We will respond within one month of receiving your request.

You also have the right to lodge a complaint with the UK’s data protection regulator, the Information Commissioner’s Office (ICO), at ico.org.uk or by calling 0303 123 1113.

9. Data security

We take reasonable technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse. Our website uses HTTPS encryption for all data in transit. Access to personal data within our organisation is limited to those who need it to carry out their role.

In the event of a data breach that is likely to result in a risk to your rights and freedoms, we will notify the ICO within 72 hours and inform affected individuals without undue delay.

10. Changes to this policy

We may update this privacy policy from time to time to reflect changes in our practices or in applicable law. The most current version will always be available on our website. We recommend checking this page periodically.

11. Contact us

If you have any questions about this privacy policy or how we handle your personal data, please contact us: